PAYMENT OPTIONS AND SECURITY
We accept payments through the website using various popular methods such as credit cards (Visa, Mastercard, American Express, Discover), debit cards, prepaid cards, electronic bank transfers from most banks, and digital wallets like Apple Pay and PayPal. Depending on your location, you might also find additional local payment methods available. Rest assured, all our payments are securely processed, and our site complies with all relevant practices, including having SSL certificates in place.

TROUBLESHOOTING PAYMENT ISSUES
If you encounter any payment-related issues, feel free to reach out to us via email at order@duoxiongla.com. Here are some common issues you might face:

1. Payment Deducted but No Order Confirmation Received: This could occur due to network issues or if you accidentally navigate away from the page after making the payment. Simply email us with the amount paid, time of payment, and the product link you intended to purchase. Our team will manually generate the order and provide you with confirmation.

2. Charged More Than Once for the Same Order: Typically, such issues resolve automatically within 48-72 hours. If not, email us with details of the multiple transactions, and we’ll work with our payment partner to refund the excess amount.

3. Unable to Make Payment due to Error: While rare, if you encounter a payment error, send us a screenshot of the error message. Our team will investigate the issue and assist you. You can also try an alternative payment method, as certain options might be experiencing temporary outages or may not be supported.